W2K IRQ Conflict/Sharing and SB Live Value 1

[apwestgarth]

I have a major problem with my machine, I I try and access a sound while running a program, i.e. Half-Life, WS_FTP, ICQ etcn and my machine crashes with a blue screen with a STOP error message regarding win32k.sys or kmixer.sys

I have all of the updates available for everything in my machine. MS says its not their problem, Creative said bugger all and Gigabyte say it's not down to their hardware.

I have three devices, - USB COntroller, SBLIVE Value and aPC-DVD Encore DXR2 card all using the same IRQ 10 and I can't resolve them onto their own, even though there are plenty of free IRQs available. I have tried everything and am considering reverting to WIN NT and 98 dual booted as this is causing me major time loss and hassle.

My System Config is: AMD k62-350; 256MB RAM, Gigabyte 5AX Motherboard, DVD Encore 8x, 8.4gb HDD, 46.1gb HDD, 52x CDROM, Netgear Ne2000 10BaseT Card, Creative Banshee (PCI) card

Can Anyone Help me out here.

 

[CitrixEngineer]

There seem to be a lot of people having issues with the SBLive! and the VIA chipset under W2k.

It seems to be an issue with the VIA chipset - maybe updating to the latest version of the VIA 4 in 1 firmware would help? I think the latest version is 4.28 or 4.29.

Have a look here

http://www.creativejukebox.com/joinin/forums/

I run my SBLive under W2k on a mobo with a BX-based chipset, and it's fine, apart from the odd static "click".

Good Luck!

 

[apwestgarth]

The Gagiabyte 5AX has the ALI, chipset, as for the VIA chipset I know of other users who are having no problems

 

[CitrixEngineer]

Have you tried the latest BIOS flash for the Aladin chipset?

Are you running IE5.5? This is known to cause issues with a variety of software (including Office 2000).

IE5.01 SP2 is reputed to be more stable under W2k.

Try disabling the external cache in the BIOS.

Try disabling ACPI.

Good Luck.

 

[ShaithisDanoveur]

Step 1: Physically move your sound card to a new slot.
Step 2: Go into BIOS after rebooting and force ESCD update.

Make sure PNP support is up on 2k before doing this tho, or you'll have a miserable time.

Step 3: Bring up the device mangler. blow away all 3 of those devices.

Step 4: Rebootski the boxski. Don't try reinstalling hardware and software til ya do.

Doublecheck SB site for a new driver for the DXR2. I know there was one for the DXR3 when I had the very same type of problem.

Just a thought - you upgraded from another OS rather than installing Win2K Cleanly didn't ya?

 

[apwestgarth]

I;ll try these, I've tried a VIA chipset board and couldn't even get 2k installed. I always install os's cleanly - could that have caused me a problem - should I do an upgrade???

 

[CitrixEngineer]

My preference is for a clean install - these *usually* go smoothly with modern peripherals.

Upgrades can be unpredictable - particularly from one Microsoft operating system to another (!), although I found 98 to ME the smoothest upgrade I've ever done.

If you're doing a completely clean re-install, try adding each device one at a time, and only use the manufacturer's software once each device is installed and working, or if the device won't function without the manufacturer's driver (fairly rare).

If you need a manufacturer's driver at an early stage, don't run the setup utility on the CD-ROM, instead, search for the oemsetup.inf file on the CD, right click it and install it that way. Doing this ensures you get only the driver, not the full suite of software that can cause problems - especially under Windows 2000.

Upgrade the software components to manufaturer's one at a time, once you've got the system running stable. It's better to catch problems at the lowest possible level rather than install everything and not know where to start looking!

My preferred method is to go to the manufacturer's internet site, and download the most up-to-date driver for each component, rather than use the CDs that ship with the component.

I like to work from the ground up - ie, Motherboard/PCI bridge/USB root, etc, then disk subsystem (if any), communications (modem, printer), graphics, multimedia.

A PC's software make-up is like a house of cards - you balance one thing on top of another, until the whole thing collapses.

Therefore make sure the base is stable before piling stuff on top of it.

As an extra precaution, once the base system is stable, make a backup (or better still, a ghost image) and burn it to CD-R. That way you won't have to start from scratch the next time.

As I said earlier, VIA's can be *interesting* with W2k. At what point did W2k refuse to install? Any error messages?

Hope this helps - Good Luck!

 

[apwestgarth]

THe Via wouldn't initialize the second stage of install, after the initial setup. I have not installed any software from the manufacturers of the components and still get the problem, the only software/driver I have installed is for the DVD DXR2 Card

 

[CitrixEngineer]

Have you tried a completely clean re-install, ie physically removed the cards and replace them one at a time?

The DXR2 has support in Windows 2000 (unlike the DXR3), and *should* work with the W2k native driver.

Try reinstalling the WDM drivers, and when asked for ksolay.ax, tell windows 2000 to use the one from the Windows 2000 CD-ROM. After that, Creative DVD support should be enabled.

http://www.europe.creative.com/support/drivers/search.asp?file=dvdewup.exe

Here's another useful link

http://www.thetechnozone.com/pcbuyersguide/software/system/Win2000-setup.html

Hope these help

 

[apwestgarth]

TOUCH WOOD, my system seems to be running ok at the moment, I rebuilt the box and again installed all the cards seperately. The only card I haven't installed as yet is the ISA 10BaseT card, I'm thinking of going over to a 10\100 PCI card as I get the feeling W2K doesn't like ISA cards. All is running well at the moment and I thank you all for your help I'll post any further problems and updates on this issue as and when I encounter them. Thanks

 

[apwestgarth]

Also I've got the HDDs running with UDMA 66 and it's seems to help

 

[ShaithisDanoveur]

Interesting thing to note: Creative tech support says you're supposed to turn off bios PNP OS support with their cards under Win2K.

 

[CitrixEngineer]

That is intersting to note. I've never done that except for old 3com 3c5x9 NICs!

;-)