W2k hangs on start up 1

[alanwpchen]

Shuttle Mini PC with AMD Athlon XP 2.4G
WIN 2k Professional
LAVA 4 port PCI serial adaptor
System hans when blue square 11 bars

 

[packdragon]

Have you tried booting in safe mode? If that works then one of the drivers it is trying to load is causing the computer to hang. Try to isolate which one it is.

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[alanwpchen]

Thanks
I'll try it out
By the way, which device is windows checking after the blue bar reaches 11?

 

[packdragon]

My response was a little incomplete. It may be a driver, or it may be a service that is causing the hang to occur. You can try narrowing down the services by going to the Services applet pick one service, stop that service and change to Manual instead of Automatic. Then reboot and see if it still hangs. If it does then pick another service and do the same thing.

I have no idea if there's any way to tell from the progress meter what it's trying to load.

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[alanwpchen]

Actually, I found couple network adapter drivers that should not exist on the computer, but I cannot uninstall it, when i try to uninstall it told me that those device maybe a boot device, so fail to uninstall. Finally, I disabled and enabled them again, they all gone. now it works ok. Thanks a lot

 

[packdragon]

Great! Good job on finding that. Can I have a star? It's the little rewards that make things fun.

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[ackee]

I recently loaded Windows 2000 Pro on my computer and it will not boot after what appears to be a successful installation. (I have loaded the OS three tiimes)

On powering up the PC, it boots and passes the POST. It also gets past the screen where I am allowed to press F8 to boot up in safe mode.

I then proceed to the splash screen where is hangs. Pressing F8 and selecting any of the options prior to the splash screen does not help me to get past the splash screen at which the blue progress bar is displayed before one is able to log in.

At the splash screen, there is no activity (blue dashed bar) reported on the progress bar, (it is blank). There also is no disk asctivity at this point.

I have used many disk utilities to diagnose any disk related problems, but they all report that I have no problems on my hard disk, nor the NTFS "bootable" file system. I have also disabled caching on my CPU and for video from my BIOS.

What could be the problem?

aljerones.

 

[packdragon]

Typical causes for Windows not booting are usually not disk problems, but software problems. In alanwpchen's case, it was a rogue driver that didn't belong there. If you are able to boot into Safe Mode just fine, then it is very likely that one of the services or drivers that Windows is loading is causing it to hang.

Have you tried any of the suggestions mentioned above?

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[ackee]

Hi Packdragon,

I saw this discussion thread before I posted my request and though informative, none of the suggestions that you made have resolved my problem.

"alanwpchen" was at least able to get some progress resigstered on the progress bar:

("By the way, which device is windows checking after the blue bar reaches 11?")

... but in my case, I have no blue bar squares.

When I select safe mode, (F8), the computer seems to get further along in the boot process, but sits "forever" at a screen that says, "Starting Windows. Please wait". Here I can move the mouse and drag the window around on the screen - so the computer is somewhat responsive, but there is no disk activity.

After waiting some 5-10 minutes, I try a reboot and it's pretty much more of the same.

I have found out that using the "Enable Boot Logging" option, after pressing F8 might provide some clues in the "NTBTLOG.TXT" file.

I will do this and use a disk utility to read the file to see if it is getting stuck reading/loading a file.

Is there anything else that you can suggest in the meantime?

Thanks,

ackee

 

[packdragon]

If you are unable to boot into Safe Mode either, then the problem appears to be more serious than a misconfigured driver or service. If you have your Windows 2000 CD, have you tried doing a repair installation?

Boot from the CD, and when you get the list of choices to install a new copy or repair a current installation, choose R for repair. That might replace whichever damaged files that is keeping Windows from starting. Good luck!

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com