VT Advantage and IP Communicator

[mia158]

Has anyone tried getting these two components integrated. I understand it is not supported and why it's not. Just wondereing if anyone has done anything to get it to work.

Thanks.

 

[jonks]

I have recently had a meeting with Cisco and we diccused this. I was told that this is supported in a forthcoming release of IP Communicator. Not sure when this is.

Jonks

 

[jonks]

Snippet from cisco site.

Cisco VT Advantage
There are some known issues when using Cisco IP Communicator Release 1.1(3) with Cisco VT Advantage.

Problem Description (CSCee00053)

When changing a USB handset or headset, the user receives the following error message: "Audio Tunning Wizard cannot configure this device to play sound. Cisco IP Communicator may not function properly with this device."

Workaround: Reboot the PC and insert the USB device for Cisco IP Communicator followed by the USB device for Cisco VT Advantage.

Refer to CSCee00053 for more information.

Problem Description (CSCee07575)

When using a USB Audio Device with Cisco IP Communicator at the same time as Cisco VT Advantage, user receives the following error message: "USB Controller Bandwidth Exceeded."

Workaround: Avoid using Cisco VT Advantage and a USB Audio Device with Cisco IP Communicator at the same time. Another workaround is to ensure that the the Cisco VT Advantage camera and the USB Audio Device for Cisco IP Communicator are using separate USB ports on the PC.

Refer to CSCee07575 for more information.

 

[mia158]

Ok. So does the second post imply that it could actually work. I'm under the impression that the VT advantage will only work when plugged in to an IP phone using cdp to communicate together. We're trying to do something like WLAN and IP communicators using vt advantage with IP communicator.

Sound possible??

 

[jonks]

I have read that to mean that it does work if you are using the latest version of the communicator, although it doesn not specify what version of cm you have to be on. we are running 4.0.

We use VT but i have not tried it on the IPC

 

[mia158]

I guess I'm still missing something. How would VT advantage work at all if the PC running the vt advantage software needs to be plugged in to an IP phone. In my scenario we would be using a laptop with a wireless connection. IP communictaor on the laptop and usb cisco camera. No 79XX IP phone involved.