Hi ,
We are getting the below error
Error : VSS SYSTEM FILESET: ERROR: VSS failed to add comps in pre save, writer=System Writer, error=0x80070002: The system cannot find the file specified.
7162ave: save of VSS SYSTEM FILESET:\ to lbr-bck-w01 failed
<ERROR> : Failed with error
--->performed the below steps but the issue still persists, can someone please assist
This error is generally caused when VSS tries to search some files which has been removed by uninstallation of any software but in OS more specifically registry is still pointing to those files.
So, networker when tries to take backup, it always fails with VSS error, as VSS cannot find those files.
To avoid it, please modify the "Backup command" box in the Apps & Modules tab of the client resource. It should contain the string ... save -a '"ignore-all-missing-system-files=yes"'
Now try the backup, if issue still persists, refer the following.
check status using vssadmin list writers , make sure they are in stable state (as we are already through with this check , would request you to perform this check once again)
If not restart the following Windows services:
"COM+ Event System"
"Microsoft Software Shadow Copy Provider"
"Volume Shadow Copy
Please run a client initiated backup with Debug mode 3 for the failing drives. Please read the last 10-15 lines when this command finishes with whatever status.
In those 10-15 lines you will find the exact path where the backup is failing. Then please check the below things:
1) Check if the directory exists if not then please create a temporary empty directory with the same or clear the registry using registry cleaning tool
2) It may be the path is not accessible if the server is a part of cluster so please try to access the particular directory.
3) Please check if the failing path is a part of any DFS mount path.
4) More over please check the event logs once the backups get completes.
By using this way we will easily find the direction to fix the vss errors.
This problem is also caused due to one or more profiles under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\ProfileList with missing ProfileImagePath.
To check whether you have missing profiles:
1. Open regedit, navigate to the above registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList). Expand the list
2. Click on each of the profiles listed. The first 3 profiles should have ProfileImagePath value of
%SystemRoot%\System32\Config\SystemProfile,
%SystemRoot%\ServiceProfiles\LocalService, and
%SystemRoot%\ServiceProfiles\NetworkService
respectively.
3. Starting from the 4th profile, the ProfileImagePath should contain path to the user profiles on your machine, such as C:\users\Christine
4. If one or more of the profile has no profile image, then you have missing profiles.
To work around this, delete the profile in question (Caution: The registry contains critical settings that are necessary for your system to function properly. Take extra caution while making changes)
1. First, export the ProfileList key for safekeeping. (Right click on the key, choose “Export”, and save it to the desktop.)
2. Right click on the profile in question, choose delete.
3. Try backup again.
We are getting the below error
Error : VSS SYSTEM FILESET: ERROR: VSS failed to add comps in pre save, writer=System Writer, error=0x80070002: The system cannot find the file specified.
7162ave: save of VSS SYSTEM FILESET:\ to lbr-bck-w01 failed
<ERROR> : Failed with error
--->performed the below steps but the issue still persists, can someone please assist
This error is generally caused when VSS tries to search some files which has been removed by uninstallation of any software but in OS more specifically registry is still pointing to those files.
So, networker when tries to take backup, it always fails with VSS error, as VSS cannot find those files.
To avoid it, please modify the "Backup command" box in the Apps & Modules tab of the client resource. It should contain the string ... save -a '"ignore-all-missing-system-files=yes"'
Now try the backup, if issue still persists, refer the following.
check status using vssadmin list writers , make sure they are in stable state (as we are already through with this check , would request you to perform this check once again)
If not restart the following Windows services:
"COM+ Event System"
"Microsoft Software Shadow Copy Provider"
"Volume Shadow Copy
Please run a client initiated backup with Debug mode 3 for the failing drives. Please read the last 10-15 lines when this command finishes with whatever status.
In those 10-15 lines you will find the exact path where the backup is failing. Then please check the below things:
1) Check if the directory exists if not then please create a temporary empty directory with the same or clear the registry using registry cleaning tool
2) It may be the path is not accessible if the server is a part of cluster so please try to access the particular directory.
3) Please check if the failing path is a part of any DFS mount path.
4) More over please check the event logs once the backups get completes.
By using this way we will easily find the direction to fix the vss errors.
This problem is also caused due to one or more profiles under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\ProfileList with missing ProfileImagePath.
To check whether you have missing profiles:
1. Open regedit, navigate to the above registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList). Expand the list
2. Click on each of the profiles listed. The first 3 profiles should have ProfileImagePath value of
%SystemRoot%\System32\Config\SystemProfile,
%SystemRoot%\ServiceProfiles\LocalService, and
%SystemRoot%\ServiceProfiles\NetworkService
respectively.
3. Starting from the 4th profile, the ProfileImagePath should contain path to the user profiles on your machine, such as C:\users\Christine
4. If one or more of the profile has no profile image, then you have missing profiles.
To work around this, delete the profile in question (Caution: The registry contains critical settings that are necessary for your system to function properly. Take extra caution while making changes)
1. First, export the ProfileList key for safekeeping. (Right click on the key, choose “Export”, and save it to the desktop.)
2. Right click on the profile in question, choose delete.
3. Try backup again.
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