Currently using VRT tables to block unwanted calls and harassing calls into my call center. Is there a way to automate this without managers having to contact out telecom department to block a number and we have to manually add the number into the table.
Ideally I would like to set-up a VDN and a Vector they they can call and play an announcement to add a number to the blocked list and once they press option from this announcement the vector can collect that number and then write it to the VRT table.
Ideally I would like to set-up a VDN and a Vector they they can call and play an announcement to add a number to the blocked list and once they press option from this announcement the vector can collect that number and then write it to the VRT table.