System:
Microsoft SBS2k, 2 x NIC, Static IP, ISA and Netgear DG814 (FW4.8) or Nokia M1122 Router. The Netgear has more recently replaced the older Nokia unit.
I have a site where various employees are requesting access from home and/or on the road, with Win98/Me/XP client stations. When configuring the VPN setup 3 months back, the system was functioning correctly, I could log in, access Shared Folders on the Internal network etc. I also made use of the CMAK facility to create an easy setup solution for new users. Tested the files remotely, all seemed good.
However when I swapped the router, from Nokia to Netgear, the VPN broke. I reverted to the Nokia router to re-enable the service, all to no avail. The change was prompted due to the 100Mbit/s switch on the Netgear vs. the Nokia 10Mbit/s hub.
Current config:
Inhouse LAN
192.168.16.x
|
SBS Box
(Internal NIC 192.168.16.2, External NIC 192.168.1.252)
|
Netgear DG814 Router
192.168.1.254
|
ISP gateway
(with stat IP x.x.x.x)
|
web cloud
|
External Network
|
Remote User ISP Gateway
|
Either Router or Modem (ISP dynamic IP)
/ / / / Router Internal Serial Port on PC
IP 192.168.1.x IP N/A
No servers. Just workstations and/or laptops
Symptom:
Remote client clicks to VPN to SBS Box. Connection Status box reports “Establishing secure connection” briefly, indicating that a link is established. This is followed by “verifying password for USERNAME” for ±40 secs, with a failure notice as follows: “The remote computer did not respond. For further assistance, click More Info or search Help and Support Center for this error number. (Error 721)”
My Perception:
This says to me that the VPN works in terms of establishing the link. However it also says that the problem is that I cannot get authenticated on the SBS Box. This would indicate an error on the ISA Server portion of SBS, yes/no?
I’m struggling with this one and would appreciate any help at all.
Cheers,
Paul
Microsoft SBS2k, 2 x NIC, Static IP, ISA and Netgear DG814 (FW4.8) or Nokia M1122 Router. The Netgear has more recently replaced the older Nokia unit.
I have a site where various employees are requesting access from home and/or on the road, with Win98/Me/XP client stations. When configuring the VPN setup 3 months back, the system was functioning correctly, I could log in, access Shared Folders on the Internal network etc. I also made use of the CMAK facility to create an easy setup solution for new users. Tested the files remotely, all seemed good.
However when I swapped the router, from Nokia to Netgear, the VPN broke. I reverted to the Nokia router to re-enable the service, all to no avail. The change was prompted due to the 100Mbit/s switch on the Netgear vs. the Nokia 10Mbit/s hub.
Current config:
Inhouse LAN
192.168.16.x
|
SBS Box
(Internal NIC 192.168.16.2, External NIC 192.168.1.252)
|
Netgear DG814 Router
192.168.1.254
|
ISP gateway
(with stat IP x.x.x.x)
|
web cloud
|
External Network
|
Remote User ISP Gateway
|
Either Router or Modem (ISP dynamic IP)
/ / / / Router Internal Serial Port on PC
IP 192.168.1.x IP N/A
No servers. Just workstations and/or laptops
Symptom:
Remote client clicks to VPN to SBS Box. Connection Status box reports “Establishing secure connection” briefly, indicating that a link is established. This is followed by “verifying password for USERNAME” for ±40 secs, with a failure notice as follows: “The remote computer did not respond. For further assistance, click More Info or search Help and Support Center for this error number. (Error 721)”
My Perception:
This says to me that the VPN works in terms of establishing the link. However it also says that the problem is that I cannot get authenticated on the SBS Box. This would indicate an error on the ISA Server portion of SBS, yes/no?
I’m struggling with this one and would appreciate any help at all.
Cheers,
Paul