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vpn client problem

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bkirkflex

bkirkflex

IS-IT--Management
Jun 12, 2006
76
US
Hello:

We are using NetScreen remote VPN client v10.1.1 for our remote users. I have one user that cannot see her policy when she goes to connect. We have reloaded the policy, removed and reinstalled the client, and then reloaded the policy, but the policy will not show up in connect.

Has anyone seen this?

Thanks.
 
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Hello,

I have come across this issue with conflicting software. Does the user have any other VPN client software installed?

Rgds,

John
 
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