vpn and SCN

[telecomtekperson]

I have a vpn set up with an IP phone at my house, linked to the office VOIP system. Now I want to try to link 2 seperate systems together through the vpn.

Office:
192.168.1.1 BEfvp41 v2

home
192.168.3.1 wrv54g
192.168.3.2 Ip phone system


On my compters at home I can ping everything at the office, AND I can ping the home system (192.168.3.2)

From the office I can ping the home router, but not the Home IP Phone system (3.2). Using the diagnostics tab on the WRV54G, I can ping the phone system fine (192.168.3.2) But the office router can not ping the 192.168.3.2 address. What is stopping it?

 

[John Lewis]

What specific message is the ping command reporting?? (request timed out, no route to host, etc).

Have you tried 'traceroute 192.168.3.2'?

Is the office router you are connecting to the default router at the office?

 

[telecomtekperson]

request timeout

 

[John Lewis]

So, is the office router you are connecting to the default router at the office?

 

[telecomtekperson]

yes it is. Tracert times out. No good hops.

 

[John Lewis]

Sorry. Get my linux and MS mixed from time to time (traceroute vs tracert). You figured it out. Given this, I assume you are trying the tracert from the office side, right?

Reading things again, I see no mention of pinging from the office to any of the other devices behind your home router. What do you get if you ping your home computer?

On a tracert from the office side, I would expect to see a response from the office router at least. Perhaps it is set not to respond to ping requests from the local net, but I doubt it (although some of the Linksys stuff does some strange things). Does the office router respond to a ping from the office side? If it does, and you are not seeing a response from it on a tracert to the home network, I would suspect that:

A) the devices on the office side do not have the router there set as their default route

or

B) the devices on the office side have an incorrect subnet mask.

For the computers on the office network, B is the more likely option. For your phone system, I would really wonder if A is not the cause. Unless you are using IP for your telco connection, the phone system would not necessarily need to connect to the internet, so it may not have a default route set at all. Might be worth checking that first.