VPN and NAV 2007 and internet

[swhitten]

I uninstalled Norton Anti-Virus 2006 and installed Norton Anti-virus 2007 yesterday, and now I'm having problems with VPN.

If I turn off Internet Worm Protection, I can dial into my VPN. If not, I can't. Is there some way to leave IWP on - just disable some parts of it - and be able to connect to VPN? I'm just not sure what to select.

 

[swhitten]

Finally got in touch with Symantec. Required a 40 mb update to version 2007.3. this seems to have resolved the issue. but what a pain. why isn't that passed down through live udpate? Why doesn't it show up in their support knowledge base if it's a known issue?

 

[burtsbees]

Wow---I have 2007 as well, but it never gave me problems with my VPN...I have a Cisco 837 configured as a VPN server, and I VPN into it from my laptop at work, which has Norton AV 2007. I guess you are talking about a server config'd as a VPN server that has Norton on it, like a Windows box?

Burt

 

[swhitten]

Burt,
You may be getting too technical for me

I'm not sure what the router/VPN server is on the office end of my connection, but I am connecting an exchange server there thru something??

On my end, I have a Linksys router/firewall/wireless/ethernet box. I have NAV2007 installed on my laptop. I just use the VPN connection that you find under network connections - create a new one.

Not sure what's different between your set up and mine. When I chatted with Symantec today, he had me try a few things first (kept giving me settings found in NAV2006), then put me on hold forever, then came back and told me I had to have the update.

Sorry I can't give you a more technical answer. Glad yours works okay.

 

[burtsbees]

I would say it is a Windows Server (probably 2003) that you are connecting to.

Burt

 

[swhitten]

Yes it is. You are correct.