VPN access options reset themselves

[ProfessorGoat]

Hi, I have a small business server 2003 premium running. I have set all the parameters and it works great with one exception.

To configure vpn remote access, you go through a wizard where you choose the options such as vpn, email, terminal services etc. Once when that is done, you go through the next next options (filling in the required boxes).

All well and good, but it seems after a couple of days the vpn options reset themselves and the machine is no longer accessible from the internet via vpn. I use it mostly for Outlook Web Access.

When I find that I cannot connect, I go to the server and run the wizard and see that it has reset itself and I have to put the ticks in the box again (only for vpn, email etc), the rest of the options such as domain name, IP address, DNS settings, SMTP settings are all OK.

Any ideas why this happens? I first noticed it after an update but an update should not cause this. Then it seemed to happen after an application install which had nothing to do with SBS. In fact it should not affect it as the OS should be protected against unauthorised changes. The OS is fully patched and updated.

Any ideas?

 

[SteveRoadWarrior]

SBS is not one product, but a collection of several industrial strength products. Wizards tie them together.

Your issue could be between ISA (the Premium Firewall) and SBS. ISA has a habit of doing the same thing to RRAS (Routing and Remote Access - the VPN and Routing service) if you try to make changes in the RRAS MMC (management console).

- back up your server completely -

My suggestion would be to back up the ISA config (save as XML) and set the configuration back to one of the defaults (single arm server). Then close the ISA front end and any other apps you can.

Open the SBS console and rerun the ISA Internet Connection Wizard and disable VPN. Then rerun and enable it.