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VPIM Shortcuts CP 04.04.04

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OCCSteve

Technical User
May 18, 2006
19
US
We are trying to set up Desktop messaging with CP 04.04.04. Everything seems to be functioning correctly at this point. Our current problem is we can't seem to make 2 VPIM shortcuts work for 1 site. We have 4 local prefixes at our site, 2 that really use voice mail. In Message Network Config->Prime Location Properties, I have 2 VPIM shortcuts added for our site (1NPANxx format). If I look at my address book in Desktop messaging, all addresses come up with 1 prefix. Also, only the 1 shortcut works for logging into MyCallPilot, regardless of the actual prefix of that extension.

Am I doing something wrong, or am I missing something? Could it be a PBX programming issue?
Option 61C, CP 201i 4.4.4
 
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