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Volume Problem With Call Pilot 100 and External Transfers

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jarodwinters

Vendor
Jun 24, 2004
32
US
I have a CICS with CP 100. One option on the CCR tree is an external transfer. When the call goes out the volume is so low that you cant hear the caller. It is not the line card because if you make a call from that line to outside, even to the same number as the external transfer the volume is fine. Is there a setting somewhere that I dont know about for external transfers trough a CP 100 or is there something else to look at?
 
know issue with conference/ext trans... db loss for each trunk and what is allowed for norstar can sometimes be to much for a conf/external transfer to really sound ok.If you us a test set and volume is low have telco make sure trunks are within tolerences
 
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