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Volume level on a 7316E telephone

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tarheel25

tarheel25

IS-IT--Management
Dec 31, 2002
113
We recently installed a BCM 400 with the Professional Call
Center software. The agents are using the 7316E type telephones with a headset. The agents are having to reset the call volume on each call. Is there anyway to keep the call volume from resetting from call to call?
 
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Under Services/Telephony Services/General Settings/Feature Settings, change "Use System Volume" to "Use Set Volume". That should fix your issue.
 
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