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Voivemail

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dontworx

dontworx

Technical User
Apr 9, 2003
237
US
New to the IP office. I set up vmail for the main hunt group. It takes a message, but when you go to check it it is not their. I made sure that in manager vmail email setting was turned off. Any Ideas 2.1.27 ip office vmpro
2.14
 
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How do you listen to the voicemail.

I always make a shortcode like.

*99
"?Anonymous"
Voicemail
0

It wil asks the mailbox number and pincode.
Don,t forget to set a pincode for the huntgroup.
This always works.

At the user source number put H100 (100 is the number of the huntgroup) so the lights go on, on a station.

I think you are in the wrong mailbox

Greets Peter
 
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I set up a pin code. I dialed *17 200# and the password. It said that I am in the right voicemail box, but their are no messages in them. I also did the HMain in the sourcecode of the extension I wanted to get notified. Thanks for any Help!!!
 
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Did you try the shorcode i sayd.

Greets Peter
 
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I did the shortcode id still did not work
 
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In the voicemail server you can see if there is really a Message.


programfiles/avaya/ipoffice/VMPro/VM/Accounts/Main(name huntgroup)

Greets Peter
 
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No message in their. It is crazy. Everybody else works correctly, but this is tghe only hunt group.
 
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Try to rename the huntgroup and make a new message.
It will also make a new folder in the VMPro-Server.
And look in this folder if you have a message.
Maby there is something with your name of the huntgroup.

You can use the administrator tool it will tell you if there are names or numbers that are not good.

Greets Peter
 
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I created another huntgroup instead and it worked. It must have been corrupt. I thought I was missing something.
Thanks for your help.
 
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There's always the monitor program as well - this will tell you exactly what the problem was (or at least pointed you in the right direction) - but at least you've solved it now :)




Old school Alchemy engineer - trying to keep up with the times :)
 
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Did you accidently tyoe a space on the engd of the group name?
this will cause your problem exactly.
 
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