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VoIP

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lucas13

IS-IT--Management
May 2, 2007
19
PH
Hi,

Anyone here already experience when to make a call using the VoIP, the line become silent but when you press any number the audio re-establish again.

Any Troubleshooting Guide for Avaya VoIP?

Thanks
 
hi ,
This is a side affect of two things codec selection and settings on the PBX.What happens when there is no sound or below a treshold the pbx will stop transmitting the packages for speech until that moment you start talking it will pick up the RTP stream to enable the conversation

please check the avaya support site for the implementation guide.

normally codecs G7.11 is used in LAN and G7.29 for WAN , there are other codecs that you can use but that will give you the effect that you have at the moment, there are multiple settings so please read the guide first
 
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