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Voip quality

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caztop

caztop

IS-IT--Management
Sep 7, 2005
2
GB
Hi there, I had an incident today with the BCM 3.6 where the quality of the calls coming through to us were either cracking; or the caller could not hear us at all.
When trying to retieve massages from mailboxes the same crackling was on the line. A reboot of the BCM resolved the problem, but I dont want to go down that route if this problem continues.

Does anyone have any advice they can give me?

I thought it might have something to do with QoS but Im a novice when it comes to this area.

Thanks
Caz
 
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