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Voip Phones not Sending Tones 1

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mole44

mole44

IS-IT--Management
Feb 1, 2005
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Can anybody help.?
I have IP Phones various 4630,4620 over broadband and when presented with IVR menu prompt's can't select as they do not send tones.
They can dial out no problem.

 
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Please do this process and let me know :

1. Busy out the DS1 board that is having the DTMF problems.
2. Do a "change DS1" command and change the "Connect" field from Network to Pbx and enter this.
3. Next do a "change DS1" command and change the "Connect" field from Pbx to Network and enter this.
4. Release the DS1 board.
 
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Comman issue. enable test 164. reset system 2. disable test 164. you should now be able to send tones.
 
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