Trilinkcomm
Vendor
I have a customer that is looking to open a remote site in India. Their current site in the US has a CICS with 8 POTS lines. Could someone give me some ideas of which way to go in order to have the remote site have extensions off of the first site. I know I will probably have to upgrade the CICS to a MICS. I was trying to push the BCM but you know how everyone wants things. They want everything under the sun with barely any out of pocket expense.
He mentioned that the remote site would probably have PC's with headsets and no actual telephone sets.
I was thinking of using the existing CICS at the remote site and a new MICS at the existing site and connecting the 2 locations together with Norstar VOIP Gateways. I know with this scenario they would still need to have telephones at the remote site but I don't see how to tie the remote site in to the existing site without using telephone sites.
Any help would be greatly appreciated.
He mentioned that the remote site would probably have PC's with headsets and no actual telephone sets.
I was thinking of using the existing CICS at the remote site and a new MICS at the existing site and connecting the 2 locations together with Norstar VOIP Gateways. I know with this scenario they would still need to have telephones at the remote site but I don't see how to tie the remote site in to the existing site without using telephone sites.
Any help would be greatly appreciated.