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VOIP failure to one site./IP address change

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norbcm

Technical User
Mar 17, 2006
18
US
Have a multi site bcm(3) to single sig server/fronting a PBX .The customer has changed his network provider to a flat network.(no routers at locations) implemented at first site today and cannot call over voip trunks to main site, can call other sites when i get a dhcp IP address to the bcm from the main location. Only change made was to the IP address of the BCM in question went from a 192.168.x.x/255.255.255.0 to a 10.0.x.x/255.0.0.0 scheme I am not a networking specialist by any means but was able to figure out that i had a conflict on the internal subnet/ changed those address and conflict stopped. now I am still having same dialing issue once the bad bcm site registers to the Gatekeeper I can call the other 2 bcms with 4 digit dialing just not the main location(they cannot call bcm in question either). i think this an ip/network issue just not sure what to really look for at this point. any help or thoughts would be appreciated.
 
If your dialing scheme did not change at all and your registered to the Gatekeeper, it's not your issue.

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