VoIP - Bria for Outlook

[VoiceOfJoe]

One of our users is asking if our BCM450 6.0 system will support a 3rd party softphone for Outlook, called: Bria for Outlook (see

http://www.counterpath.com).

It uses SIP - session initiated protocol. Is this even an option in our BCM environment?? I guess it speaks to how open is the BCM in this regard. I understand the BCM support UNIstim. Does it not also support other SIP clients/phones? Please advise.

Thanks,
VOJ

 

[gwebster]

BCM does not support SIP phones.

 

[VoiceOfJoe]

Ok. But we do have the softphone option from Nortel. Correct?
Do you see future releases of the BCM providing support for SIP phones or possiblity of a SIP gateway? Our users at present are looking specifically for Outlook integration. Ease of dialing directly from their contacts list...

 

[gberger]

I would not bet on future releases of the Bcm, since IPO 7.0 do support Nortel sets now, i think R&D will put most of their ressources on the IPO.

 

[gwebster]

..from Nortel." Technically no. Anything you buy, you get from Avaya now. You can still buy the Avaya IP Softphone 2050 for the BCM.