We need to cancel a sales order and apply the deposit made against this order to an open invoice. Because the deposit was posted in a previous fiscal period, we are unable to remove it from the sales order. Do you have any suggestions?
1. Delete the deposit, then make adjusting entries to the prior period so that the net result has no changes.
2. Fulfill the order and transfer it to an invoice. Post the invoice, then create a return and post that. This should wipe out the effect on inventory, etc. Apply the return to the open invoice on the customer's account.
Neither is perfect, but hopefully one will be a possible workaround for you.
Victoria Yudin
Dynamics GP MVP 2005 - 2008
Flexible Solutions - home of GP Reports
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.