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Void sales order with deposit

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cr2

Technical User
Sep 23, 2008
4
US
We need to cancel a sales order and apply the deposit made against this order to an open invoice. Because the deposit was posted in a previous fiscal period, we are unable to remove it from the sales order. Do you have any suggestions?

Thank you.
 
I can think of 2 options:

1. Delete the deposit, then make adjusting entries to the prior period so that the net result has no changes.

2. Fulfill the order and transfer it to an invoice. Post the invoice, then create a return and post that. This should wipe out the effect on inventory, etc. Apply the return to the open invoice on the customer's account.

Neither is perfect, but hopefully one will be a possible workaround for you.

Victoria Yudin
Dynamics GP MVP 2005 - 2008
Flexible Solutions - home of GP Reports
blog:
 
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