voicemial Pro gmail relay issue

[R3LzX]

relay appears to be doing fine and I have looked at voicemail pro several times. messages / voicemails are getting stuck in the gmail account. its this particular error


Diagnostic-Code: smtp;554 5.6.1

Action: failed
Status: 5.6.1
Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host


---------- Forwarded message ----------
From: IP Office Voicemail Pro Server <voicemail@XXX.com>
To: <xxxon@xxxxxx.com>
Date: Wed, 26 Jan 2011 12:21:14 -0600
Subject: Voicemail Message (7130000000 > Testing) From:7130000000
IP Office Voicemail redirected message

anyone run into this before?

when i set up alerts in smtp alerts ip office they pass and relay fine as do outlook express messages

but yet when it comes from voicemail pro (on same server) it gets stuck in gmail

 

[R3LzX]

still havent figured it out

 

[DBrewsky]

What version of VM Pro are you running?

--DB

http://support.csctech.us

Remote Support Specialist

 

[IPGuru]

the error msg suggests that gmail may not be accepting the attachment (I could be wrong)
do you have any bettre luck if you send just an alert rather than the full msg?

I do not Have A.D.D. im just easily, Hey look a Squirrel!

 

[R3LzX]

runnin 6.1 i ended up ditching the whole thing and using a third party smtp server which is working great

 

[DBrewsky]

Are you using the VM Pro on Linux or Windows?

Also, what 3rd party SMTP server did you go with, and can you share your settings?

Thanks.

--DB

http://support.csctech.us

Remote Support Specialist

 

[R3LzX]

I was running vmpro on windows 2003 server and ended up using a third party smtp server from

http://www.siteground.com

where the website was hosted

simply configured user name passy in the vmpro control panel location and it came right up

no security

 

[Bas1234]

Try

http://www.GMX.com

on port 587 works much better. You only need to create an account and thats it.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[superikey]

R3...

Is this happening to you on every R6.1 System you deploy?
Also, have you opened a case with Avaya Tier 3?

Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.


ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.

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