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Voicemails Not being recorded.

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fordhouse

IS-IT--Management
Sep 3, 2004
77
US
No voicemails are being recorded to any inbox. The VM service is running, all the personal recordings are there but when you leave the message it is no longer going to anyones inbox. WHAT is happening???
 
VM Pro is V: 3.0.13, switches on 3.0.44. Any help would be appreciated.
 
Make sure there are no spaces on the end of the users names. That can somtimes screw things up. Another thing u can do is look in the vm directory under "accounts" of the vmail system. If you can figure out where the msg's r going, this will help you figure out why..
 
Have you inadvertantly added a space to the end of your user names?
this will cause many problems with VM (so will any non alpha numeric characters such as "_-?&*'" etc.)
 
Thats the strange thing, nothing was changed under the manager program. I checked under accounts before posting and there was no new messages under any of the accounts. After I did that I rebooted the machine and continued to have the same problem, about 15 minutes later the voicemails magically started being saved again. The message with the lastest time stamp was more than 60 hours ago, that is outrageous. I have never seen ipo do this oen before.
 
Hi,
check the monitor when the Ipo restart, he may take 5, 10 or 15 minutes to syncronize with Voicemail.
With a SmallOffice i've some probleme, take 2 restart to syncro with the emmbeded voicmail.
reagards
 
What OS are you running on the VM Pro PC? If it's XP, check your firewall settings.
 
Windows XP SP1 with firewall off. I am afraid to upgrade to SP2 with IPO installed.
 
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