Voicemails getting cut off

[DDTECK]

IP406 version 4.0.7 vm PRO 4.0.18

I'm recieving complaints that some users voicemail are being cut off in the middle of the message. I adjust message length time but that did not resolve the issue.

Any thoughts?

 

[ProviderReborn]

Have you adjusted the registry setting too?

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[DDTECK]

Windows registry or is there a vm pro registry that I'm not aware of? Thanks

 

[ProviderReborn]

Ie this one.

In Hkey local machine/software/network alchemy/directories

you have a minimum message length key, reduce to from 3000 to 500 or something.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[DDTECK]

thanks, I'll check it out.