voicemailboxes - password expired

[lumurray]

We have an old Norstar Startalk; I don't even know what model. I would guess that it's about 8 years old now. We are having passwords expire on the mailboxes and we have to change the passwords. I thought that years ago, I was told how to go in and change the length of password retention but can find NOTHING in the manuals that I managed to get my hands on. The mailboxes appear to be expiring passwords every other week and we haven't had this problem before. Does anyone has any idea where I can check on the password retention lenght and change it?
Thanks so much!

 

[luv2ski]

http://www.tek-tips.com/faqs.cfm?spid=799&sfid=3349&newpid=799

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[BagsNYC]

COS(class of service) needs to be changed..

 

[lumurray]

I was thinking that it was in the COS but my chart didn't list any information about passwords and the length of retention. Do you have any idea what the password retention is for service class 7?
Thanks so much

 

[BagsNYC]

I believe it's 30 days, but I don't have books going back that far..

 

[MarvO1]

the old Startalk did not have password aging until 1.0 in the NAM. The default password expiry for class of service 1 was 90 days, and 30 days for service class 7, as per P0819894 printed in 1995.

MarvO said it

 

[lumurray]

Thank you all so much. I am going to start changing all service classes to 1. I get so many calls on expiring passwords because the employees don't understand that they can enter a new password when it expires. I am going to instruct them today.
Thanks again.