Voicemail Standalone 1.8

[geauxnads]

I have a 2 port Partner Standalone Voicemail , release 1.8 that died. The fan on the power supply was not spinning so I assumed that the power supply went out and that was causing my problem.
I had a spare 1.8 system with a good power supply so I swapped the hard drives. It tries to boot up but after 20 seconds it continues to beep. What's the problem ?
I also tried swapping the 2 port station card and still the same problem.

 

[skip555]

why not put everything back together in the one with the dead power supply and swap power supplys

I have changed power supplys in these succsefully dont know how much luck you will have in finding new power supply


as to why the hardrives wont swap my guess would be some hardware issues

 

[itpphoneguy]

Hi geauxnads,
Do you hear the drive spin up? Does the drive rattle or make other noises? You can check the hard drive on any computer, it just won't boot. It should spin up & sound like a happy drive.
As skip555 stated, you can test the voicemail unit with almost any *86 computer power supply. You may be able to find one that fits.
-Chris

 

[geauxnads]

I have swapped power supplies and do hear the harddrive spinning and doing a boot up process. After 20 seconds it stops the initialization process and beeps steady forever.

 

[itpphoneguy]

Hi geauxnads,
So, you have the original unit all back together with a different power supply now?

 

[geauxnads]

Yes the new power supply is installed on the old unit and the system continually beeps. Is this a defective harddrive ?

 

[itpphoneguy]

Hi geauxnads,
Or worse. Try the other harddrive in the problem unit. It could be that the original drive got corrupted as the system failed. An old copy of norton ghost may allow you to copy the contents of the good drive on the old drive.
If the other good drive won't boot, the mother board may be toast as well. The rom code is custom, so you can't use a normal computer motherboard (I tried that). I don't know what the post codes are for these mother boards, someone else know?
-Chris

 

[exsmogger]

Could be a bad hard drive cable, disk controller, or bad ram memory. Connect a null modem cable from a PC to Com 1 and see what error messages you are getting using Hyperterminal. 1200 baud, 8-none-1.

Brian Cox

http://www.jandjcommunications.com