ukcoolcat1667
MIS
Running Voicemail Pro 3.0(17), IP office 3.0(59) on a 412.
We have setup a module that will connect to a database and lookup up a tracking number using an order number entered by the user. The tracking number returned, stored in $DBD[0], is suppose to be read back using a SPEAK TEXT event. Problem is, half the time the SPEAK TEXT event is not executing, nothing is spoken back and the flow proceeds. I can tell the database calls are working because after the SPEAK TEXT event, I loop it back through a menu option (I.E, would you like to hear the number again,etc) and it speaks the correct value.
Anyone have anything similar to this, with a resolution?
We have setup a module that will connect to a database and lookup up a tracking number using an order number entered by the user. The tracking number returned, stored in $DBD[0], is suppose to be read back using a SPEAK TEXT event. Problem is, half the time the SPEAK TEXT event is not executing, nothing is spoken back and the flow proceeds. I can tell the database calls are working because after the SPEAK TEXT event, I loop it back through a menu option (I.E, would you like to hear the number again,etc) and it speaks the correct value.
Anyone have anything similar to this, with a resolution?