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Voicemail Pro no longer sending voicemail to email

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TecTel

Vendor
Feb 22, 2003
91
US
Getting the following message
EMailerRequest::Send: Queued email request

The system was working. Customer upgraded to microsoft exchange 2010. Now voicemail to email no longer works

Relay was setup on microsoft exchange
The voicemail pro setting in control panel finds no errors when check is pressed

Vmprodbservice and Voicemail Pro Services use local accounts.

I can't seem to find a document that goes through the steps to install voicemail to email to see if all the settings are correct.

The system is a IP office 5.0 that is now release 6
Voicemail is now 5.0 (26)
 
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