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Voicemail Pro gives "428 4.0.0 Your account is using SSL" error

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MattRutter

MattRutter

Vendor
Feb 5, 2003
139
0
0
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Hi I'm trying to set up VM to email for a customer...

They're using an external mail service, so I'm pointing VM Pro out to there....

It's configured on port 25, but I get the following trace:


19/05 11:42:56.395 DbgOut (01,5) 6856,5816: DllMain(hinstDLL=0x003F0000, fdwReason=DLL_THREAD_DETACH)
19/05 11:42:56.395 DbgOut (01,5) 6856,8648: DllMain(hinstDLL=0x003F0000, fdwReason=DLL_THREAD_DETACH)
19/05 11:42:58.361 DbgOut (01,5) 6856,7532: DllMain(hinstDLL=0x003F0000, fdwReason=DLL_THREAD_ATTACH)
19/05 11:42:59.341 DbgOut (01,5) 6856,8668: DllMain(hinstDLL=0x003F0000, fdwReason=DLL_THREAD_ATTACH)
19/05 11:43:11.932 vmprov5s (14,9) 1ac8,21dc: EMailerRequest::Send: Queued email request for QB@COMPANYNAME.com, subject is Please Call back:, use EMAPI=false
19/05 11:43:15.770 vmprov5s (14,9) 1ac8,1e14: > EMailerThrd::SendMailUsingSMTP(021610B0 [\])
19/05 11:43:15.771 vmprov5s (00,?) 1ac8,1e14: SMTP file size - 71
19/05 11:43:15.822 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::Connect host <mail.MAILHOST.com>, login method <AUTH>, user <ac46477>, port <25>, local bound address <(null)>, receive buf size <65536>, EnforceSecureOnly <0>, Use SSL Connection <false>
19/05 11:43:15.823 DbgOut (01,5) 6856,7596: DllMain(hinstDLL=0x003F0000, fdwReason=DLL_THREAD_ATTACH)
19/05 11:43:15.863 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(220) - Response was 220 mail.MAILHOST.com ESMTP Sendmail 8.14.2/8.14.2/; Tue, 19 May 2015 11:43:15 +0100 (BST)
19/05 11:43:15.863 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::ConnectESMTP(WINDOWS-SQB26K2, ac46477)
19/05 11:43:15.863 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(22: EHLO WINDOWS-SQB26K2
)
19/05 11:43:15.914 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:15.914 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(250) - Response was 250-mail.MAILHOST.com Hello [217.41.241.66], pleased to meet you
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-SIZE 52428800
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
250-STARTTLS
250 HELP
19/05 11:43:15.914 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::ConnectESMTP()
19/05 11:43:15.914 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(10: STARTTLS
)
19/05 11:43:15.914 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:15.927 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(220) - Response was 220 2.0.0 Ready to start TLS
19/05 11:43:16.123 vmprov5s (14,5) 1ac8,1e14: CMailSocket::EnableSSL: SSL connection using DHE-RSA-AES256-SHA
19/05 11:43:16.123 vmprov5s (14,5) 1ac8,1e14: CMailSocket::EnableSSL: SSL connection using cipher = [ DHE-RSA-AES256-SHA SSLv3 Kx=DH Au=RSA Enc=AES(256) Mac=SHA1
]
19/05 11:43:16.123 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::ConnectESMTP(WINDOWS-SQB26K2, ac46477)
19/05 11:43:16.123 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(22: EHLO WINDOWS-SQB26K2
)
19/05 11:43:16.174 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:16.174 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(250) - Response was 250-mail.MAILHOST.com Hello [217.41.241.66], pleased to meet you
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-SIZE 52428800
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
250 HELP
19/05 11:43:16.174 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::ConnectESMTP()
19/05 11:43:16.174 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(15: AUTH CRAM-MD5
)
19/05 11:43:16.174 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:16.187 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(334) - Response was 334 PDUyMzE2MDkxNy41OTY4OTIwQG1haWwuYXV0aHNtdHAuY29tPg==
19/05 11:43:16.238 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(58: YWM0NjQ3NyA1OTljOGRhNzYwMjg0MDZjOGYwNTkwZGE5NmQ0YTRkZQ==
)
19/05 11:43:16.238 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:16.255 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(235) - Response was 235 2.0.0 OK Authenticated
19/05 11:43:16.255 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(33: MAIL FROM:<it@COMPANYNAME.com>
)
19/05 11:43:16.306 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:26.274 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(250) - Response was 428 4.0.0 Your account is using SSL - either disable it in your email client or enable it at 19/05 11:43:26.274 vmprov5s (14,2) 1ac8,1e14: CSMTPConnection::SendMessageA: An unexpected MAIL response was received
19/05 11:43:26.326 vmprov5s (14,9) 1ac8,1e14: > CSMTPConnection::Send(6: QUIT
)
19/05 11:43:26.326 vmprov5s (14,9) 1ac8,1e14: < CSMTPConnection::Send()
19/05 11:43:26.339 vmprov5s (14,9) 1ac8,1e14: CSMTPConnection::ReadCommandResponse(221) - Response was 221 2.0.0 mail.authsmtp.com closing connection
19/05 11:43:26.390 vmprov5s (14,9) 1ac8,1e14: < EMailerThrd::SendMailUsingSMTP()
19/05 11:43:26.390 vmprov5s (14,2) 1ac8,1e14: emailerThrd - SendRequest failed for \, error Unspecified error (80004005)


How do I stop VM Pro trying to use SSL???

Matt
 
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I should add that we're running 9.0.4, and I can send emails using Telnet from the VM server, using port 25 and the same credentials VM is using...

Matt
 
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