averageidiot
Technical User
unusual issue, i had a site that was running really old voice mail pro (6.1) and same for the manager software, i upgraded the phone system and voice mail pro everything is working fine except they have noticed that before when someone left a message on a certain group, if it was for a particular user they would press the "copy" button and enter the users extension and it would transfer the message to the mailbox, now when they press copy and enter the extension it just stays on that screen and doesn't copy the message, bit stuck where to go with it.