Voicemail pro client

[legacyphones]

I have recorded a new message to be played for the main office phone number and want to be played if it goes to voicemail. i have saved the wav media file and also made sure the flow is all good , same as previous with no changes.

still when i call the voicemail , it plays some old message (not even sure where this message is stored) . recorded over this old message too, still the system wants to play the old and not the new voicemail message.

any ideas as what i am missing?

Thanks

 

[intrigrant]

Knowledge?

Go in VM Client > group > select the main group "Leave" action, add a "Leave Mail" action and set the recorded wav file as announcement file.