Voicemail pro cant do a backup issue 1

[snowman50]

Hi All
VMpro 9.0.12 Linux
IPO.9.0.12

I have an issue were as I cant do a backup of the VMpro.
I open vmpro client, go to Administration-Preferences-General-Backup-restore.
Select Backup for immediate backup. select the tick boxes for voicemail,settings etc.
press ok.
I come out of this setting and go back in to see if its started ,nothing shows up.

usually I would see ABORT appearing when its running the backup.

after 10 minutes no backup appears in the Display where you would normally see the actual backup.

I used WinScp to look at the Immediate backup folder and there is nothing there.

Rebooted system. still no backup..

Tried to schedule a daily backup..and it doesnt work either .

Tried running Client as Administrator.

I also Manually put a backup into the folder using WinScp and tried Restore from the WEB Manager to see if it would see the backup..
It says no backup available.

and I am on line to the voicemail pro...

Any ideas as to what is causing this..

 

[intrigrant]

Use the VM Client and a FTP server, works always for me.

 

[snowman50]

Solved

To get the backup working again I reinstalled the application software as if I was doing an upgrade.

Put in the DVDs, rebooted PC.reinstalled the software by selecting upgrade.
It took about 30 minutes and now the backup function is working again.

 

[Westi]

reinstallation = reboot on steroids = fixes a lot of Avaya problems


have some pink for solving your issue and telling about it

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter