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Voicemail Pro 9.1.8 - can leave a message from external callers but not internal callers

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joecanuck

IS-IT--Management
Sep 5, 2006
6
CA
Customer can leave a message on external callers but not on internal callers on IP office 9.1.8 with voicemail pro. Cannot seem to see why it is causing this. Any help would be appreciated.
 
What exactly happens when an internal caller attempts to leave a message, do they get a prompt to leave a message?

The end is near!
 
- The user's forward setting can be set to only apply to external calls.

- Voicemail Pro callflows can be customised to direct internal callers differently from external.


As said above a description of what happens to external calls would help.

Stuck in a never ending cycle of file copying.
 
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