Voicemail Pro 11.1.2.4 Auto Attendant Wave File Name 3

[IPOTS]

In case anyone has a similar issue......

I was changing a customers auto attendant with wave files they created.
2 of the .wav files had names with punctuation in the name i.e. NewMenu4.1.wav
They installed fine. I was able to play them back using an extension to verify the recording.
However when you called the main number to the Menu you got nothing. Silence.

Note to self: DO NOT USE any punctuation in the name.
I removed the "." NewMenu41.wav and it works fine. Doh!

 

[Westi]

rule of thumb

no dots in names, always use underscores instead.

Thanks for reminding everyone what can happen if that is not done.

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque