Voicemail Outbound xfr

[ncamilli]

Hello... I have a Norstar MICS telephone system with voicemail.

I was told that there is a way to setup my voicemail box so that if a caller presses "7" or something while listening to my message, they could be transfered to my cellphone or another number. I need a walkthrough on this process if it is possible.

My system is connected to both a PRI and multiple standard telephone lines. I use the Norstar Voice Mail Manager software to configure my voice mail boxes.

Thanks in advance for any help.

 

[johnpoole]

try posting this in the northstar forum.. this is the pbx side of nortel

john poole
bellsouth business
columbia,sc