Someone accidentally set VMPro service to start automatically on the IPO server when it was configured to run on Application server where Media manager also runs.
After shutting down VMPro service on the IPO server and rebooting both IPO server and Application server the Hunt Group options:
"Voicemail On" and "Answer time" is missing and no longer configurable!
[ul]
[li]Normal routing to voicemail such as No answer, Night Service, Out of service results in busy tone.[/li]
[li]Queueing Announcements is working, so a possible workaround can be to use the Announcements and use VMpro conditions instead. [/li]
[/ul]
Anyone encountered this? Tips on how to fix it?
Oh, and the system is SE 11.1.1.1.0 build 18.
It's on VMware So I could see if there is a somewhat fresh snapshot to see if that helps but then there is loads of later configurations lost..
After shutting down VMPro service on the IPO server and rebooting both IPO server and Application server the Hunt Group options:
"Voicemail On" and "Answer time" is missing and no longer configurable!
[ul]
[li]Normal routing to voicemail such as No answer, Night Service, Out of service results in busy tone.[/li]
[li]Queueing Announcements is working, so a possible workaround can be to use the Announcements and use VMpro conditions instead. [/li]
[/ul]
Anyone encountered this? Tips on how to fix it?
Oh, and the system is SE 11.1.1.1.0 build 18.
It's on VMware So I could see if there is a somewhat fresh snapshot to see if that helps but then there is loads of later configurations lost..