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Voicemail not working and no prompts ip406v2 embedded voicemail

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dangmoss

Technical User
Feb 25, 2004
16
US
ok im a newbie but i've gotten pretty fair

I have the ip406v2 upgrade to 4.2 and the phones 5410d upgraded to 5.00 and generally all that works.

My problem is when I leave voicemail for extension 203 then call voicemail from 203 It says there is no messages. Voicemail is turned on for the user.

I created another user 300 (with no phone) and that works fine. I can call *99 access that mailbox and get the message.

What am I missing?

Also I'm not getting any voicemail prompts... I can't press *h or 8 or anything to get any help.

I'm currently uploading the prompts with send711.bat but man it takes a really really long time and seems like it's failing.

 
You need to upgrade embedded voicemail too
There has been changes

In the folder "lmvsound"on the admin cd are two other folders
You need the G711 folder
Unzip the files and put them on the card
Be carefull you do not delete anything
Just copy the folders to the vmail directory
If you delete it or format it you can bin it !!!


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Can I just remove the card a manually copy onto the card without the send711 thing ?

 
Yes you can do that.
But you need to powerdown the system and pull the card or use a shortcode for that
I usualy just pull the card but it can not be busy at that moment or it can go corrupt (like any usb drive or flashcard)


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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