Voicemail huntgroup 1

[Simon Shaw]

Hi,
I would like to know how I can identify which of the hunt groups in an Avaya Aura system is the voicemail hunt group?
Also, is there a way of identifying/enabling/disabling voicemail for a particular station from the CM Admin?
Thanks,
Simon

 

[Ronster]

Your stations will route to voicemail using a coverage path.
Find out the coverage path for a station that has voicemail then use:
display coverage path XX to see where it goes.
e.g.
Point1: h99

This means the voicemail hunt group will be hunt group 99.

To disable voicemail you can just remove the voicemail coverage path from the station.
You should also delete the voicemail account from the voicemail server.

_______________________________________________________________
I stay away from the telephone if at all possible.
Lee Trevino

 

[Simon Shaw]

Thanks for your response.
Would it be possible to analyze the configuration of the hunt groups programatically and draw a conclusion, based on the configuration, which is the hunt group for voice mail, if I don't know in advance which users have voice mail. Using the result of this procedure I will then be able to do the reverse of what you suggested and find which coverage paths point to "h99" and then find which users are configured to use voice mail.

 

[Ronster]

You could try list hunt-group and hope that it is called something sensible like "voicemail".

If you know what ports the voicemail system is physically connected to you could try list station port xxxxx
Then list usage station to see what hunt group the voicemail extensions are in.


_______________________________________________________________
I stay away from the telephone if at all possible.
Lee Trevino