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Voicemail Disable?

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BenForMile

Technical User
Jul 14, 2010
33
Hi,

I have a customer that called telling me that voicemail is not working.

They have 13 System connected through SCN using the latest 8.0 version. They are using centralize voicemail. I checked voicemail pro client and the user mailbox for the Guatemala system were disable. Now my question is what would cause the mailbox to be disabled? What are the different scenarios of this happening?
 
*19 by the users itself.

The rest of the options is caused by someone who doesn't know what hes is doing. :)

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