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Voicemail audible indication on analog exts

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tech1302

Technical User
Mar 8, 2013
197
GB
Hi

Is it possible to setup some sort of audible indication on off the shelf analog handsets when there is a message left on NuPoint VM box please ?
We are using NuPoint with MiVB 9.1 AX controller.
I was told that it is possible with broken dial tone/service order tone but no one knows how to do it.

Thank you
 


On the analogue COS on MiVB, enable 'Message Waiting Audible Tone Notification'

When the user goes off-hook, they will hear a little 'blip' in dial tone indicating they have a message waiting.

You can also enable Message Waiting Ringing Start and Stop times to enable a special message waiting ring on the phones with a message waiting - I've only ever seen one place use it. It's not ideal for open plan offices.

Also, I would enable the COS option 'Disable Send Message' to stop other display phones from pressing the 'leave message' button when a phone is ringing and leaving 'false' message waiting indications.

Most people see the message waiting lamp and assume voicemail.

 
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