VoiceMail 4.0 External Forward

[LubbTech]

I have a path built for external transfer setup on line028; these are centrex lines which require a 9 to dial out. I have configured line028 as PUBLIC but when I call the CCR and press option 5 (external transfer)I recieve a message that states that the line or line pool is not configured for this operation. Anyone have any suggestions? Note: I have also tried on my line pool with the same results.

 

[hawks]

The lines have to have SUPERVISON turned on your side and on the Telco side. Not sure how that works with CENTREX.

 

[senk1s]

"public" approx. means no one has access to the line for dialing out.

The setup guide gives a detailed accoutn of the key strokes in setting up a external Xfer

 

[curlycord]

What dialing string do you use?