Voice Recordings

[alan24]

Is there any way of telling VMPro to store voice recordings anywhere other than the accounts folder on C drive.If not does anyone know if this is planned in a future release.

Cheers

Alan

 

[Morrack]

Go into your general preferences in the VMPro client, you can define your folder locations.

Peter

 

[alan24]

I've looked in there Peter and there are 3 options VM server, campaigns and wavs, would be wavs I need to change the location of?

Cheers

Alan

 

[Morrack]

Exactly.

Peter

 

[alan24]

Cheers Peter, I'll give that a go.

Alan

 

[MrIPO]

Has anybody got any information if VM Contact Store will be released with V3, this is S&%t hot and will cerntaly fill a space which is lacking in the VM recording side of VM Pro. In regard to archiving and searching cabilities of recordings

 

[alan24]

From what I have heard it would be ideal for my customer, it stores all the recordings in a secure database, you can search using time and date, DDI, CLI or extn and your username and password determines what you can and can't listen to. What is worrying me is the cost, it sounds very expensive, although I think you can get a 45 day trail.

 

[MrIPO]

The cost would also be in the hardware running it, they are stating Raid 5 as min plus backup for what could very fast become Gigs and Gigs of recordings.

 

[alan24]

Tell me about it, they are already doing between 4 & 5 Gb a month and still growing. They also have to keep it for 11 years.

 

[Morrack]

I'm pretty sure it was in the list of R3 features, but I haven't heard any further rumours... IPGuru have you heard anything more on this?