voice recording of IP phones

[kank]

Hi All,

I'm implementing an MX-ONE TSE with lots of IP extensions. I will need to record the speech of some of them. Which products you advice to record? Nice? A cheaper one?

Regards

 

[whosrdaddy]

we use products from cybertech:

http://www.cybertech-int.com/

good product, support could be better though

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[Alpha008]

NICE are okay - we get good support , Administration and Backups very straightforward...

”Beginning is half done.”

 

[LeeMason]

We use Redbox Recorders. Excellent product and a lot less expensive that a lot of the competition. They even wrote us a module to link into Solidus eCare to allow calls to be recorded against agent IDs rather than just extension numbers.

A very good company to work with all round.


Lee Mason
Optimal Projects Ltd

http://www.opl.co.uk

http://www.backupsanywhere.com

 

[slash50]

The only problem I see with Redbox is that they require a separate SMDR feed even on an ISDN30. They could use the D channel to collect that information no?

 

[BraziliT]

I need erase EIC device NIU and NIU2, help me

Thanks

 

[slash50]

Why have you posted that in here? Please start a new thread.

 

[whosrdaddy]

+1

brazilT,
search this forum for EIC. there are enough posts covering this. be aware that this is illegal activity and that this forum is monitored by E/// / Aastra

/daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!