Voice recording of a percentages of calls

[pkdev]

Hi,
I know that IP Office can do a random call recording but can we achieve this in IPOCC for a specific topic?
For what I see we can only select automatic of manual call recording. But we cannot set a percentage of recorded calls.

best regards,
Nicolas

 

[pkdev]

Any idea ?

 

[janni78]

I don't think that's possible.

"Trying is the first step to failure..." - Homer

 

[pkdev]

ok. it was my 1st though but I was looking for a second opinion

 

[sheldoom]

It is possible to use the call recording in IPO to record calls to the Contact Recorder rather than IPOCC. Then you can select a percentage for inbound/outbound. Not that I would recommend this, but it does work.