Voice Recording BCM400

[nduwa]

thread1361-1496847

We are running a BCM400. We are interested in installing a solution that will record voices for certain extensions. I have seen a similar thread posted sometime ago but there was no definite answer as to the solution.
Has anyone set up a recording option for this BCM400. Can anyone offer some help on this?

Thanks!

 

[ironhorse17]

This is a solution,

http://www.algosolutions.com/technology/nortel/nortel-norstar.html

 

[Crowtalks]

There are others, but I'm with ironhorse, This is who we use also

Algo is simple and straight forward and picks up the info by a parallel connection to the stations, but the customer will need a server to run it.

NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000

 

[norstarboy125]

Your aware that with a COS change that the BCM can record calls into a subscribers mailbox right? You just press a feature code and the system starts recording.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer