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voice prompt editor question 1

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tellyteck1

Technical User
Jan 17, 2005
236
CA
Hi,I am trying to view the files with old _vs' in them but am unable to as I do not know the mailbox containing the voice prompts nor do I know the password. Whomever set it up is long gone.any ideas? thanks so much.AJK
 
If login into the client then go to
switch admin->
ivr acddn->
file->
global setting

is there anything entered in the Mailbox field? that should be your mailbox for the voice segments, once you have that login into MM and reset the pwd to that mailbox
 
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