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voice mail

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dtooth71

dtooth71

IS-IT--Management
Jun 7, 2004
4
US
I have a user that was configured good and now his phone will ring and not go into the voice mail. I am thinking that the extension is not in the amil coverage group but do not know for sure. Can anyone help with this issue?
 
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Sometimes re-entering the extension number into the coverage group will correct that problem. Usally the group # is 30 or even 1, but any number in between is possible.
system prog,exit,extensions,more,group cover.
 
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