Voice Mail Set Up On Panasonic Ns500 1

[techbrain1]

Hi,
Please I have NS500 in my office and I want to configure the pbx such that when a caller calls the office at night the voice mail will intercept the call and will ask the caller to leave a message.Where do I go to get that configure.
Is it possible to get customized voice uploaded into the pbx to be used as the voicemail.
Third I would want users to make external calls without dialing 9 first.

 

[obtsystems]

Do you have a full voicemail or just svm that is built in

Do you have password access to the programming

If you set up pickup dial on each extension and put in 9

 

[techbrain1]

I have password access to the pbx.
I really want a full voicemail created by me.
Please I really dont understand the third line in your reply so plz can u explain better.

 

[obtsystems]

Under extension settings you have the option to set pickup dial or hotline and in the box beside it you enter 9

You have to have the dsp card and memory card for full voicemail

 

[techbrain1]

Thanks obtsystems I clearly understand now.
I was testing the inbuilt voicemail for external incoming call so i configured the floating extension 591 for the voicemail.
But when I called the into the system I expected the voicemail to play the inbuilt voicemail message but didnt hear such a thing.
I was just hearing the call progress tone.
What could be the problem.

 

[obtsystems]

If using an extension for night you point the incoming call at night to that extension number then use intercept at night to 591
You can’t send straight to 591