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Voice Mail Pro

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thalalla

IS-IT--Management
Jul 4, 2006
1
CA
Hello all, Im new to the "Avaya world", Im working with an IP Office 403, with 4 POT lines, and have Voicemail Pro 2.1 handleing the Voicemail.

The problem were haveing is, when VMP is running, all calls are being sent directly to VM after 1 ring, for no apparent reason. The problem just started out of the blue. By what Im told by my co-worker, the system was installed over 6 months ago, and was working fine.

When we stopped the service, in Windows, calls would come in normally, but obviously the VM would not answer after the set 4 rings.

Anyone run into this problem?? Anywork arounds??

I dont ask much ;)

 
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