Voice Mail Pro Clipping Messages IPO406v2 VMPro

[RichardHannon]

Messages are getting clipped a 10 second message never gets left... a 20 second message is missing the last 7-10 seconds of audio .. every mailbox.

Anyone else run into this?

 

[kwing112000]

What release. If it is 4.0 then there is a few posts about how to fix this

 

[DavidCT]

Richard:

Presuming you are on 4.0 with Analog Lines:

Under "No User" Source Number add:

VM_TRUNCATE_TIME=0

See the following:

http://marketingtools.avaya.com/kno...ojects/manager/config_forms/sourcenumbers.htm

and

http://www.tek-tips.com/viewthread.cfm?qid=1343565

 

[RichardHannon]

thanks guys i'll try it

it is 4.05 software with analog trunks

 

[myalias09]

Very aware of this issue. Avaya now has a patch for this.
4.0.5 9503. It was made to address this specific issue.